Indian
My 360 has been refusing to switch on, which I may or may not have mentioned before. Pressing buttons on the controller, pressing buttons on the front of the console, nothing works. The power brick has a red light on it, but nothing more. So a call to Microsoft support was in order.
Unsurprisingly, an Indian gentlemen answered the call, after only a couple of minutes of being on hold. He wasn’t too difficult to understand, in fact I think he had a much harder time understanding me than the other way around. After some basic troubleshooting, including asking me to unplug it for 20 minutes (which I’d already done) he said they’d send me a replacement and that he’d just take my address details. He found it almost impossible to hear that I was saying I lived in Lanarkshire, even after spelling it, but the service was otherwise pretty quick and painless. I especially liked how easily they offered up a replacement.
Next we’ll see how long it takes for the replacement to arrive.
